Privacy Policy

Home Privacy Policy

Effective Date: 11.09.2024

This Privacy Policy outlines how HAO TIAN INTERNATIONAL COMPANY LTD ("we," "our," or "us") collects, uses, and protects your personal information when you use the website tripon.africa (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. General Information

  • Company Name: HAO TIAN INTERNATIONAL COMPANY LTD
  • Company Number: PVT-Y2U93GM
  • P.O. Box: 4313 G.P.O, Nairobi
  • Telephone: +254724075715
  • Email: [email protected]
  • County: Nairobi
  • District: Westlands District
  • Locality: Westlands
  • Street: Mathence
  • Building: Sky Plaza

2. Information We Collect

We may collect the following types of personal information from you when you use the Site or interact with our Services:

  • Personal Identification Information: Name, email address, phone number, postal address.
  • Booking Information: Travel details, preferences, and other relevant information when you make a booking.
  • Payment Information: Credit card or payment details to process your bookings.
  • Usage Data: Information about how you access and interact with our Site, such as IP address, browser type, and browsing history.

3. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To process bookings and payments;
  • To improve our Site and Services;
  • To send you booking confirmations, updates, or promotional information (with your consent);
  • To respond to inquiries and provide customer support;
  • To comply with legal obligations or enforce our Terms and Conditions.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing Services, such as:

  • Payment processors;
  • Travel partners and service providers;
  • Legal or regulatory authorities if required by law.

All third parties we work with are bound by confidentiality obligations and will only use your data in accordance with our instructions.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage, and limited access to personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account details.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how you use our Site and improve its functionality. You can disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Site.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal requirements.
  • Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in any email we send.

To exercise any of these rights, please contact us at [email protected].

8. Retention of Information

We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected or as required by applicable laws.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically for any updates.

11. Contact Us

  • Telephone: +254724075715
  • Email: [email protected]
  • Address: Sky Plaza, Mathence Street, Westlands, Nairobi, Kenya